Question 1

How does COVID-19 affect the tours?

Accepted Answer

Tourists will be allowed to enter Argentina as from November 1, 2021 and will be excepted from quarantine so long as they have been fully vaccinated and the second dose has been given 14 days before arrival in Argentina. Argentine Authorities will require evidence of vaccination.

- A negative COVID-19 PCR test taken no more than 72 hours prior to boarding, and an antigen test upon arrival.   - A second negative COVID-19 PCR test between the 5th and 7th day of your stay.   - If you haven’t been fully vaccinated against COVID-19, you must quarantine for 7 days, get an antigen test upon arrival and a PCR test on the 7th day.

To be able to attend our tours we will insist on admiting only fully vaccinated guests.

Question 2

Where are you located?

Accepted Answer

Asado: Since this is a private home, we will give you the address once you book. We will send you the address and a Google map link for your convenience. If you tell us where you would be coming from we can give you directions.   We can even send you instructions in Spanish so you can print them out to give to your driver, but finding us is very easy since we are located in the heart of the very fashionable Palermo Viejo barrio (neighborhood) of Buenos Aires. 
If you choose private transportation through us, your driver will already know how to get here.

Food tour & Craft Beer tour: For the food and the craft beer tours, we will send you the starting locations of each one.

Question 3

Will you pick us up at our hotel?

Accepted Answer

Asado: Within the asado tour prices, you will see an option to include private transportation to our home. Otherwise, we will send you instructions on how to arrive and even give you instructions in Spanish in case you would need to give them to your taxi driver. Once the tour is over, we will help you get private transportation back to your hotel, or provide directions on public transportation, whichever you prefer.   Food tour: The food tour includes initial transportation from your hotel within the city limits.   Craft Beer tour: The craft beer tour does not include transportation. We will give you the starting address when you book.

Question 4

What is your cancelation policy?

Accepted Answer

Asado: If you decide to cancel with at least 1 week’s notice, or if the tour can’t take place for reasons beyond our control (e.g. heavy rainstorm or flooding) then you will receive a full refund. 
If you cancel with less than one week, but more than three days before the tour, then you can have a refund of 50% of the cost of your tour. 
There will be no refunds for cancellations within 72 hours of the tour date, except if you arrive in the city on the day of your tour, and your flight or cruise ship is late, in which case we will try to reschedule. If your flight or ship is canceled altogether, then we can give you a full refund provided you notify us at least 2 hours before the tour starts.   Food tour & Craft Beer tour: You can cancel with at least one day's notice (24 hours before tour start time) to receive a full refund.

If you cancel with less than 24 hours we will charge 100% of the tour price.

Question 5

What is included in the tour price?

Accepted Answer

Asado:  You will have a full meal: wine (or beer), water, appetizers, first course, salad, main course, and dessert. Before the meal, there is a shopping tour to select the main ingredients with expert guidance. Usually, we visit the butchery, the bakery, and the wine shop. If you purchase our transport option, then your initial transportation would be included in the tour price.   Food Tour: All food and drink consumed during the tour are included. We also include the initial transportation.

Craft Beer: All food and drink consumed during the tour are included. Transportation is not included.

Question 6

Are children welcomed?

Accepted Answer

Yes! We offer discounted pricing for children in all of our tours.

Question 7

If I bring my kids, what would they eat and drink?"

Accepted Answer

Asado: We don’t offer a separate kids’ meal. We offer them the same delicious, amazing lunch that the adults will have. For drinks, we can offer water and juice. We could also have Coke and a variety of other soft drinks that they can choose from.

Food tour and Craft Beer tour:  Argentina is used to receiving children everywhere even craft beer bars where they have non-alcoholic drinks and snacks.

Question 8

What is not included?

Accepted Answer

Asado and Craft Beer tour: Transportation is not included unless you purchase the transportation options. Your transportation at the end of the tour is also not included. We could organize a taxi for you at an additional price or we can give you directions and suggestions for how to get back home on your own or how to further explore the area.   Food Tour: Initial transportation is included, but not the return transportation. We have found that many people either decide to explore the area or have other plans afterwards. This gives you the flexibility to go either way. Obviously, if you want to reserve transportation through our drivers just ask us about it.

Question 9

Are the tours in English?

Accepted Answer

Our guides are bilingual, Spanish and English, and the tours are conducted in English. If someone attends that only speaks Spanish we will give the tour in both languages.

Somos bilingües y podemos hacer el recorrido en Ingles y en Español.

Question 10

Do you cater to vegetarians?

Accepted Answer

Asado: Yes! If someone in your party wants a vegetarian option we can accommodate that and plan an individual delicious alternative meal for them for the asado tour.   Food tour and Craft Beer tour: For the food tours we will have to pick alternative restaurants.   You can ask us about our vegetarian options beforehand via email.

Question 11

Do you offer tours all year round?

Accepted Answer

Asado: Yes, and we don’t cancel for rain either unless it’s very heavy. An Argentine asado doesn’t cancel for anything. This does take place in a private residence so in the case of inclement weather we could eat indoors.

Food tour and Craft Beer tour: For the food tours and the beer tours we tend not to cancel for rain unless it's very heavy.

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